I am a Client Support and Virtual Assistant professional with over 12 years of experience working with global clients in the Finance and SaaS industries. My expertise includes customer support, team coordination, data entry, lead generation, and digital marketing support. I have experience managing client communications through email, chat, and calls while ensuring high customer satisfaction. I have also coordinated small teams, handled administrative tasks, maintained CRM records, generated leads through social media and online platforms, and supported marketing activities such as content posting and campaign coordination. I am highly organized, detail-oriented, and skilled at managing multiple tasks while maintaining clear communication with clients and teams.